Support
Use this page for VETROMAX UK app support, account access questions, approved service-user help, installation support, and App Store support requirements.
Before contacting support
- Confirm your approved email account and assigned location.
- Confirm the door area is safe before any operation.
- Use local/manual controls where required for immediate safety.
- For service access, include the location and device code if available.
Account access
VETROMAX UK accounts are approved before access is granted. If your account is pending, blocked, or assigned to the wrong location, contact your administrator or Vetromax support.
Privacy and terms
Review the current VETROMAX UK Privacy Policy and Terms of Use before using the app.
Open Privacy & Terms